athenahealth, Education Foundation, factor in talent, GILD, kronos, People Analytics, Sociometric Solutions, workforce development

Uncovering Talent Strategies to Create the Competitve Advantage for your Organization

The 2013 Workforce Development summit brought together a
great crowd of the who’s who in HR and talent management in the Boston
area.  The event kicked off with forward
thinking keynotes on how to use data and analytics in the hiring process followed by a second keynote on employee engagement and productivity. 
We then broke out into smaller groups for peer to peer discussions on
managing change and developing great leaders. 
Brad Warga and Sheeroy Desai joined us from GILD to talk
about their innovative approach to using data to establish a better recruitment
process.  They noted that the resume is
dead and it’s all about one’s social profile and mining this profile to find
the best talent for your organization. 
More on this technology can be found at Gild.com.
Next, Ben Waber, Co-founder of Sociometric Solutions and
author of the book on “People Analytics” presented on using data about behavior to build a team or
organization.  Billy Bean did this in
baseball, how do we use this data within an organization to maximize a team and
productivity.  Sociometric Solutions
provides wearable sensing devices for consenting employees to monitor speaking
time, turn taking, interactivity, posture, energy levels, tone of voice and
voice volume.  By monitoring this data
over time, it is possible to predict how an individual, team or organization
works best to maximize results.  Ben
provided great case studies from a leading financial call center, Boeing and
Yahoo.  Take a look at his presentation
Tom Hopcroft, President and CEO of MassTLC presented an
initial view of research being conducted by MassTLC’s education foundation on
the “Truth Behind the Talent Crisis”.  The
purpose of the research is to identify short and long-term solutions to address
tech sector talent needs.  In addition, the goal is to develop insights around the extend of the the perceived talent crisis, how
tech leaders are addressing it and possible public-private interventions.  The presentation is here.  The final results will be presented at
MassTLC’s annual meeting in February. 
The survey is still open and we encourage your participation.  Please take a few minutes to complete the survey now!
Next we broke into smaller groups to encourage sharing of
ideas and strategies.  The first session
was on preparing your people to lead.  
Margo Hendrickson, VP of HR at athenahealth and David Almeda, Chief
People Officer at Kronos, presented case studies.  Both organizations are thought leaders in the
space and shared some great strategies for success. From Margo, you have to
create an environment that values developing people.  Provide people room to experiment, offer new
skills training and challenges and value talent management!  David spoke about aligning a clear talent
management strategy with your business and the need to measure.  Both agreed that measuring is key to
success.  Two important KPIs: voluntary
turnover,  and % of leadership filled
from within.  Click here for the
presentations:  athenahealth and Kronos.
Edith Onderick-Harvey from Factor in Talent lead a great
discussion on how to manage change. 
Edith introduced us to the real employee engagement creators: choice,
competence, meaning and progress.  Most
of our audience is involved in businesses that are currently undergoing huge
change due to high growth rates, mergers and acquisitions, and startup
environments.  Managing this change
through transparency with your team is critical to coming through it without
too many bumps and bruises.  Edith’s presentation on why change kills engagement can be found here
Join the workforce development community again on February 7th
for an intimate conversation on employee engagement (is unlimited vacation the
answer?).  Registration is open.  Sign up now!
Thank you to all of our speakers, Kronos for sponsoring the
event and to Microsoft NERD for always providing a fantastic location to host
the tech community!  

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