Live, Reward Gateway, talent, Trends

The 2023 Employee Engagement Trends Report

This post is part of MassTLC’s 2023 Thought Leadership series on Trends.


Amidst an avalanche of change, it can be hard to know where an HR leader’s focus needs to be in the new year and beyond. To guide your strategic thinking, Reward Gateway has released their newest report, which surveyed more than 3,000 employees and HR professionals around the world to hone in on five human-centered strategies to pave the road to success.

In this report, you’ll learn:

  • Easy-to-implement strategies to better engage your workforce and strengthen business results
  • The key factors to burnout and disengagement, and the opportunity for managers and HR to positively influence employees
  • How employers can make a meaningful difference in the overall employee experience, with a focus on improving four key wellbeing tenets

Read an excerpt below, and download the full report here.


For the past few years, HR leaders have been tested in unprecedented ways. We’ve had to focus on resolving numerous challenges ranging from the abrupt shift to remote work to an onslaught of mass resignations. We’ve struggled. We’ve adapted. As Reward Gateway has aptly said, 2022 has been the year of “The Great Adjustment,” and as we head into yet another year of unknowns, we’re being faced with a set of new challenges, such as quiet quitting. But what does that really mean, and how do employers face this amid a wave of other challenges?

“I was a quiet quitter until I became an actual quitter,” someone emailed me, asking to share her story anonymously on social media. As she chronicled her transition, her decision was not instantaneous but a cumulative effect deeply rooted in management issues. The world of work has changed dramatically in recent years and will continue to evolve, and as HR leaders it’s critical to keep our employees engaged and understand how best to adapt to new landscapes as they come our way.

I am Brigette Hyacinth, an international keynote speaker, bestselling author and thought leader on HR, leadership and digital transformation. For over 15 years, I have been advising HR leaders from all over the globe on how to unlock creative potential and increase productivity, while improving the employee experience and wellbeing. I have been ranked in the Top 100 HR Influencers for the last 5 years consecutively. Most of my career has been dedicated to putting the “human” back into human resources. It’s a joy to see leaders I have worked with adopting a humancentric approach in their organizations.

It’s an absolute win-win situation.

In this research conducted by Reward Gateway, we can see that 24% of global employees reported they are no longer going above and beyond their specific responsibilities and/or schedule. This statistic is alarming and quite concerning and makes it clear that we need to do what’s within our control to flip the switch from disengaged to engaged.

This report discusses five key strategies to counteract employee disengagement. It provides valuable insights, practical tips and resources that HR leaders can immediately incorporate into their day-to-day practices.

Let’s face it, no one joins a company and thinks, “I will give the bare minimum.” Disengagement is caused by a combination of factors, but at the heart of it lies a manager’s relationship with their employees. Managers account for 70% of the variance in employee engagement. As described in this report, the recipe for engagement includes many key ingredients and, if diligently applied, can lead to success. It’s time for managers – and employers as a whole – to use the human-to-human approach.

Read the full report here.


Reward Gateway




Upcoming Events


Related Articles