Orchestrate Your Business With AI

This event is sold out.

Check out some of the companies that will be there below!

As AI evolves to become a universally applicable, accessible, and general-purpose technology, companies can implement it to reshape their business processes and internal operations. AI implementations have opened new possibilities in the areas of production planning and control, autonomous operations, internal communications, and generating new content. This program will focus on how you can capture the opportunities AI brings to optimize operational decisions and business outcomes.

This conference is for senior leaders who oversee business and technology operations and include:

• Operations (Director Level and Above)
• Information Systems (Director Level and Above)
• Engineering (Director Level and Above)
• Product Management (Director Level and Above)

This event you will allow you to:

• Gain deeper understanding into the types of AI strategies that can be implemented within your environment
• Learn from a variety of industry practitioners on how to get started on AI in areas such as product and service design, employee processes, and quality control
• Engage in interactive discussions to help you apply these learnings to your particular set of business requirements

Opening Remarks: Blade Kotelly, Senior Lecturer, Design-Thinking, Innovation and Leadership, MIT School Of Engineering; President, Blade Kotelly Inc.

Session 1: AI to Improve Operational Efficiency

Moderator: Sunil Kulkarni, Global Business Services Operations, Growth and Strategy, KPMG

Panelists:

• David Xiao, Head of Data Science, Klaviyo
• Deborah Theobold, CEO, Vecna Healthcare
• Nishaat Vasi, Head of Product and User Experience, ZipCar

As a business and technology leader, you are tasked with delivering solutions that increase productivity, profitability, and customer satisfaction. The first step involves evaluating existing business processes and how teams interact with them. Companies are increasingly turning to AI solutions to automate these processes to improve productivity, but the challenge lies in making sure their AI strategy ties out to their most strategic business operations.

During this session, panelists will share examples of how they align their most critical business goals with their AI strategy. Using such examples as internal task automation, streamlining customer onboarding, and automating production cycles – they will discuss how AI and Machine Learning can be successfully applied to many large-scale business processes.

You will learn:

• How to determine the processes that are optimal for AI using available data to extract patterns and make predictions

• The types of off-the-shelf AI solutions including Generative AI and how to evaluate the most appropriate for your use cases
• Best practices for implementing these solutions and building out the right cross-functional teams to ensure success

Session 2: AI to Augment Our Work

Moderator: Mary Slater, COO, Shell TechWorks

Panelist(s):

• Leesa Haslam, Senior Director, Engineering, Allego
• Cris Kuehl, VP, AI & Data Science, Akkodis Group
• Michael Hanson, Director of Business Transformation, AI & Data, Verizon

The name of the game for any company is to achieve a level of productivity that results in positive business outcomes. As information and technology evolves, employees need to learn and adapt accordingly. AI is quickly becoming an avenue to automate and offload daily tasks and operations to make this possible. As remote work, dispersed teams, and online training continue to mature across industries, AI stands poised to significantly change the way employees learn, communicate, and perform their work.

During this session, panelists will share how they are using AI to augment employee daily workflows and communications. They will discuss how they determine the types of interactions that are appropriate for AI and how employees are trained on its usage.

You will hear:

• How knowledge workers in various industries can use AI to assist in key functions such as diagnostics, analytics, or software development
• How companies prioritize and implement AI-assisted automation throughout their organizations
• How to measure the benefits of using AI for employee productivity and engagement

Session 3: Responsible AI and Setting Policy

Moderator: Chris Hart, Partner Co-Chair, Privacy & Data Security Practice, Foley Hoag

Panelists:

• Heather Gentile, Executive Director of Product Management, Data and AI, IBM
• Rafi Cordero, VP of Engineering, Innovasea
• Matthew Sample, AI Ethicist, Institute for Experiential AI at Northeastern University

As organizations adopt and scale AI for operational efficiency, they need to ensure accurate, unbiased, and secure outcomes. Establishing a Responsible AI policy is essential for organizations to attain governance and transparency. Some of the roadblocks to achieving this policy stems from gaps in cross-functional communication and collaboration – both of which are critical in making Responsible AI a reality.

During this session, panelists will share their approach to Responsible AI and how they are working through organizational and technical challenges they may encounter along the way. They will share recommendations on how to ensure that policy leaders integrate high-level principles with AI engineering and its usage.

You will hear recommendations on:

• Creating a strong foundation for AI policy that is aligned across the organization

• Converting Responsible AI policy principles into actionable and measurable goals and objectives
• Integrating AI goals and objectives into existing processes and daily operations

Closing Remarks: Cansu Canca, Ph.D, Director of Responsible AI Practice at Institute for Experiential AI, Northeastern University and Founder+Director of AI Ethics Lab

The event will be followed by networking, tours, and lunch to go.

Ticketing & Refund Policy

– Refunds are only available up until 7 days before the event.

– Unsure if you are a Mass Tech Leadership Council member? Check the directory

– Global or Premier membership level, please reach out to kelley@mtlc.co for your special code.