RAG in the Real World: Lessons from Implementing AI Agents in Business Workflows

​Startup teams are overwhelmed – not by lack of ideas, but by operational bottlenecks. While AI is often hyped, we’ve been putting it to work.

​In this talk, we share what we’ve learned from building and deploying Retrieval-Augmented Generation (RAG) agents inside real-world startup tools like Slack, CRMs, and spreadsheets.

​We’ll walk through how we integrated RAG pipelines into day-to-day operations, what failed, what improved, and what we’d do differently. Topics include:

• ​How to structure your company’s internal knowledge so it’s AI-friendlyAvoiding hallucinations when connecting LLMs to live business data
• ​Concrete use cases: automating repetitive sales queries, ops Q&A, and internal support
• ​Metrics that matter: tracking real-world impact and ROI of conversational agents

​This session is for founders, technical leads, product managers, and builders interested in practical applications of GenAI – beyond the playground demos. You’ll leave with frameworks, failure modes, and integration patterns to apply to your own startup operations.

​Meet the Speakers:

• ​Gabriel Lopez, Co-founder & CEO, OrangeLoops
• ​Lucia De Oliveira, AI Engineer, OrangeLoops

​This event is done in partnership between Startup Boston and OrangeLoops.