One of the most rewarding aspects of being part of MTLC is the chance to engage with the innovative leaders within our member companies.
Christine Cloonan, Investor Relations Manager at PagerDuty, exemplifies this perfectly. In our recent conversation, Christine shared insights into her role, PagerDuty’s mission to enhance digital operations, and how MTLC has supported their integration into the Massachusetts tech community.
Give me the elevator pitch for PagerDuty
PagerDuty is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Nearly half of the Fortune 500 and approximately two thirds of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
How long have you been at PagerDuty, and what is your role and responsibilities?
I joined the PagerDuty Investor Relations team a little over four years ago. In this role, I partner with the Vice President of Investor Relations to support the CEO and CFO in the company’s communication to Wall Street.
What issues are top of mind for you these days?
Like for most of the business world, artificial intelligence is top of mind these days.
How has being part of MTLC helped you think about and act on these issues?
The Tech Hot Topic conference series, in particular, has been beneficial to learn more about AI and all of itsintersectionalities.
How do you see the technology landscape evolving in Massachusetts, and where does PagerDuty fit in?
Massachusetts’ technology landscape is evolving to have more and more influence. PagerDuty’s involvement, given its headquarters on the West Coast, serves as a bridge to Silicon Valley.
How has MTLC membership been most valuable to you and your company?
The MTLC membership has been valuable in creating a Boston-based technology community for this California-based company that area employees can leverage for professional development while increasing PagerDuty’s visibility and brand awareness in New England.
If you are interested in learning more about membership, read more here on how to start your free trial or chat with our team about all things MTLC!



