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CRM CEC, Gartner Magic Quadrant, Multichannel Marketing Hubs, Pegasystems

Pegasystems Recognized in Two Gartner Magic Quadrant Reports

Pegasystems was recently recognized in two Gartner Magic Quadrant reports. Learn more and access the reports below:

2021 Gartner Magic Quadrant for CRM CEC Analyst Report

For the 12th consecutive year, Gartner recognizes Pega as a Leader in the Magic Quadrant for CRM Customer Engagement Center. Pega Customer Service™ enables customer service organizations of every size the ability to scale and innovate solutions quickly. Read the full 2021 Gartner Magic Quadrant report to learn more.

2021 Gartner Magic Quadrant for Multichannel Marketing Hubs Analyst Report

Pegasystems was named a Visionary in the 2021 Gartner Magic Quadrant for Multichannel Marketing Hubs. Pega’s multichannel marketing implementations center around real-time decisioning, driven by AI, that calculates the next best action for each customer, based on their context. To learn more read the full report.


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