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Newmine Recognized as a 2019 Gartner Cool Vendor in Supply Chain Management Technologies

SOUTHBOROUGH, MA October 28, 2019– Gartner, the world’s leading research and advisory company, has recognized Newmine, a market leader in retail returns reduction, as a 2019 Cool Vendor in Supply Chain Management Technologies. Newmine’s AI-driven Returns Reduction Platform, Chief Returns Officer®, was also recognized in the report. According to the report, “as companies seek to exploit the benefits of greater levels of digitalization, new and innovative technologies offered by Cool Vendors can potentially disrupt existing supply chain operating models.”

The report, published on October 9th, 2019, recognizes Newmine as one of the five supply chain management technology vendors. Gartner states, “Promising cool supply chain management technology vendors like those covered in this research offer solutions that can help transform a company’s operations. When considering vendors for this research, we looked for solutions that could fill important holes in a company’s digital roadmap. These Cool Vendors target the need for better and more collaborative execution and decision making across increasingly complex and ever-expanding supply chain networks and business ecosystems.” The full report can be accessed by Gartner subscribers by visiting here.

“Newmine is honored to be named as one of Gartner’s Cool Vendors in Supply Chain Management Technologies,” says Newmine Founder and CEO, Navjit Bhasin. “We developed our returns reduction platform to empower retailers to build a better bottom line through comprehensive supply chain visibility, root cause identification, and prescriptive analytics.”

“Returns wreak havoc on supply chains,” said Bhasin, “and we believe this report reaffirms the need in the industry for both efficient processes and effective technology to support the management and reduction of returns. Chief Returns Officer® combines sound business practices from Newmine’s years of experience in commerce optimization, as well as the robust AI and ML (machine learning) technology needed to make returns reduction possible.”

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Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Newmine

Newmine was established in 2011 as a highly focused retail commerce optimization firm. Comprised of former retail and supply chain executives with deep experience in retail strategy, operations, and technology, Newmine’s vision is to ensure retailers thrive in a transforming world. In addition to their operations and technology consulting practice, Newmine seeks to disrupt the returns management market with AI-driven returns reduction solutions. Newmine’s Chief Returns Officer® is an AI-powered platform that gives retailers a holistic view of integrated returns-related data from across the enterprise, prescribes corrective actions, and enables collaboration. Companies using Chief Returns Officer® reduce return rates and improve their EBITDA. For more information, visit

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