MTLC Membership Value & Strategic Planning Road Map

Understanding MTLC’s Operating System for Delivering Membership Value

The MTLC team is always working to deliver value to our members and the greater tech ecosystem. We consistently review business results, evaluate new member services, brainstorm potential events and programs, and think about new ways to deliver value to the ecosystem.  

I thought it would be beneficial for our community to understand how we run our business and deliver MTLC membership value, starting with our operating system.  

Adopting the Entrepreneurial Operating System (EOS)

We adopted the Entrepreneurial Operating System (EOS) Model a year ago. If you’re not familiar with it, it’s a system that integrates a business model with a complete set of straightforward business tools and a process to align the pieces of your business to produce the results you want. The EOS Model is designed to help organizations clarify, simplify, and achieve their vision. We have found that by following the EOS planning agendas, we’ve been able to identify the deeper issues that challenge our business. 

Vision, Mission, and Values

We use the system’s Vision / Traction organizer as a way to reset and review our vision, mission, and values, and as we revisited them recently. I think it is meaningful to share these as they represent why what we do is so meaningful.   

Our Core Beliefs

For starters, we believe that Massachusetts is one of the most innovative and influential tech ecosystems in the world. Sara has written about this here and here 

Being a Connector

We strive to ensure that when any member, partner, or member of the ecosystem reaches out to us, we respond quickly and do our very best to help.  

Offering Strategic Resources

We seek to be a connector in this ecosystem. The density of tech and startup companies creates new ideas, and bringing people together in person does simply amazing things. And, we offer strategic resources for the region’s tech companies to propel growth for them and the MA economy

Roadmap for Member Programs and Services 

In addition to reinforcing our values and goals, another outcome of our strategic planning cycle is a roadmap for member programs and services. Conversations with our members encourage us to examine the issues that impact our ecosystem. Here are several new and upcoming programs and products that are a result of these conversations: 

New and Upcoming Programs and Products

  • LinkedIn Newsletter launched in Q1 – We still have an email newsletter, but our audience seems to enjoy seeing the content over on LinkedIn as well. You can subscribe to get this in your LinkedIn feed. It’s the same content as in our weekly email newsletter, so you can more easily choose how you’d like to stay in the know. 
  • New Member Marketplace – Launching this month! Please join us to secure your listing and share your offers and events with other MTLC members. Access to this platform is included with all MTLC membership tiers and is designed to create better ways for businesses to highlight their offers and events. 
  • Check out the new Peer Group for CEOs of small to medium businesses. Many of you have been asking for this, and the group is capped at 20 to ensure everyone in the room can participate in the conversation.  
  • In the Tech Hot Topic Conference Series, we’re diving into very specific areas of the AI conversation, exploring how different areas of the business are using AI tools and sharing best practices other members can learn from. Up next is The Data-Driven Approach to Customer Outcomes on May 30 at Bullhorn. Info and registration is open!   

Looking Ahead

We’re excited about the changes we’re making and the value these will bring to you as a member. Please stay tuned for more updates as we continue this strategic planning journey, and reach out if you have ideas for us! 


Upcoming Events


Related Articles