In this edition of the “Code to Care” series by Don Woodlock from InterSystems, the video explores the transformative role of Artificial Intelligence (AI) and Machine Learning (ML) in managing the increasing volume of patient portal messages in healthcare systems. The discussion highlights how AI enhances patient communication by implementing urgency tagging to prioritize critical messages and by suggesting automated responses to streamline interactions. Additionally, AI integration automates healthcare workflows, significantly boosting efficiency and responsiveness. This insightful presentation underscores the crucial advantages of AI and ML in improving patient care and operational efficiency within healthcare providers.
Full YouTube channel link here: https://www.youtube.com/@dwoodlock
