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Chewy, Customer experience, newco boston

Learn about Chewy’s Culture of “Wow” at NewCo Boston

This is one of the most exciting times at Chewy! Few companies have accomplished the speed of growth and scale Chewy has experienced in such a short time. Since being founded in 2011, Chewy has been named one of the fastest growing ecommerce retailers in the US and a fierce competitor in the pet industry. With offices in South Florida and Boston and fulfillment centers in six states, Chewy currently employs more than 7,000 team members.. and we’re still growing! In fact, we’re currently expanding our Boston team with new positions available in Engineering, Product, Design, Ecommerce, and Marketing.

What’s the secret behind our phenomenal growth? Customer service. It’s our claim to fame. Chewy has reinvented the customer experience for millions of pet parents around the country. We do it by giving our customers a ‘wow’ experience each and every time they interact with us. But don’t just take my word for it. Scroll through our Facebook page and read the comments from our customers. They can attest to our exceptional level of service and how we’re delivering pet happiness every day.

Fast. That’s the one word I would use to describe the culture at Chewy. As a company, we have a start-up mentality and innate sense of urgency around everything we do. This is truly a dynamic environment, one where every move you make directly impacts the business. The way Chewy operates is faster, more efficient and more rewarding than many places. It’s not a place for everyone, but if you’re looking for an environment where you’re constantly challenged, always learning and continuously growing, then this is the place for you.

Although we work hard, we play harder. Why? Because that’s part of our culture as well. Whether it’s connecting with colleagues at our bi-weekly office happy hours, sweating it out at team SoulCycle classes, or meeting industry professionals at Chewy-hosted MeetUps, we’re all about working hard and having a great time while we do it.

Interested in hearing more? Visit Chewy when we open our doors during NewCo Boston on Wednesday, April 11th from 4:30pm-5:40pm. Or, stop by our evening reception, later that day from 6:30-8:30pm. Come meet our amazing team, see our cool Fort Point office located at 343 Congress Street, 5th floor and hear about exciting, new opportunities available in our Boston office.

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