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Overcoming Supply Chain Disruption in Tech

April 1 @ 9:00 am - 11:30 am

Essential for all leaders, this conference highlights the universal impact of disruptions and the need for effective management.

From procurement to logistics to IT, the goal of managing the supply chain effectively is to ensure that customer demand is met while driving quality and increasing profitability. In an era of constant disruption, rapid digitization and growing consumer demands, the strategies for managing the supply chain need to keep pace. This program will update you on the latest trends in supply chain management and how you can ensure resiliency amidst technology disruption and changing market and global dynamics.

This conference is for senior leaders, during this event you will:

  • Learn what you need to consider regarding supply chain to ensure product and service delivery, quality, and customer satisfaction
  • Hear about risk-mitigation strategies related to digitization and the use of AI technologies to improve visibility and resilience across the supply chain
  • Participate in interactive discussions to help you apply these learnings to your particular set of supply chain requirements and goals

Session 1: Digitization in Supply Chain

As a leader overseeing and optimizing your company’s supply chain, you are required to maintain service level agreements amidst rapid changes in technology, distribution models, and global markets. Many companies are looking to digitally connect their supply chain network of partners in order to achieve these goals. The challenge is to determine which supply chain elements need to be digitized while continuing to deliver on customer demands during this transition.

During this session, panelists will share examples of how they are shifting their traditional supply chains networks to a digitized model. Using examples related to managing supply, logistics, and service, they will discuss how they prioritize and execute on this transformation.

You will learn:

  • How to determine which supply chain elements are optimal for digitization by factoring in your internal capabilities as well as the level of complexity of your partner networks
  • The types of supply chain solutions available in the market to help you prioritize and implement
  • Best practices for implementing your digitization strategy and ensuring cross-functional and cross-network visibility throughout the process

Moderator: Rachel Sederberg, PhD, Research Manager, Lightcast


  • Jonathan Eaton, Principal, Growth Advisory Services, Grant Thornton
  • David Rowe, Solutions Consultant, OpenText
  • Brian Morgan, Director of Engineering, Logistics, Wayfair

Session 2: AI in Supply Chain

Supply chain management has witnessed advances in AI particularly in the areas of intelligent sourcing, inventory management and logistical route-planning. In addition, machine learning is being used to make predictions and decisions about demand forecasting, quality control, and new product development. How can business leaders take advantage of the new capabilities with AI and machine learning in order to improve visibility and resilience across the supply chain?

During this session, panelists will share examples of how they are using AI and machine learning as part of their digitization transformation. Using examples related to inventory management, quality control, and product delivery they will discuss the best strategies and solutions to implement.

You will learn:

  • How to leaders are using AI and machine learning to improve supply chain efficiency
  • How to ensure that AI solutions are improving the user experience – both for supply chain partners as well as customers
  • Best practices for implementing AI and machine learning solutions in order deliver new processes, capabilities, and innovation

Moderator: Vinod Kumar, Co-Founder, Syntheum AI


  • Koray Köse, Adjunct Professor, Global Supply Chain Management, Northeastern University and Chief Industry Officer, Everstream Analytics
  • John Santagate, VP Robotics, Koerber Supply Chain
  • Carmen Valdivia, Director of Product, Fulfillment Optimization, Wayfair

Ticketing & Refund Policy

– Refunds are only available up until 7 days before the event.
– Unsure if you are a Mass Tech Leadership Council member? Check the member directory.
– Global or Premier membership level, please reach out to sara@mtlc.co for your special code.


April 1
9:00 am - 11:30 am
Event Category:


4 Copley Place
Boston, MA 02116 United States